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CONTACT

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FAQS (FREQUENTLY ASKED QUESTIONS

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WE PROTECT YOUR PRIVACY - THAT'S WHY WE DON'T ANSWER PERSONAL QUESTIONS OVER THE PHONE 
 

Specific questions about your situation, eligibility, or what you qualify for cannot be answered over the phone. This isn't about being unhelpful — it's about protecting you.

We use simple, secure forms throughout this website to protect your personal information and get you connected to the right help faster than any phone call could.

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WE ALSO CANNOT:

  • Override eligibility requirements set by outside programs, counties, or state agencies

  • Explain specific program details or service offerings over the phone — everything we offer is right here on this site, built to answer your questions directly

  • Make verbal commitments — if it wasn't submitted through a secure form or confirmed in writing, it isn't official, and it isn't something you or we should rely on

 

This protects you from being misled. It protects us from misunderstandings. And it keeps "they said..." from ever becoming a problem.

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All of the following are handled right here, online:

  • 📋 Secure intake and resource check-ins

  • 💬 Talking to someone — ask Helen anytime, 24/7

  • 📅 Appointment scheduling and rescheduling

  • 🔍 Finding out what you may qualify for

 

If you're not sure where to start — Helen will point you in the right direction, right now, no phone call needed.

Location
 

209*241*1625

(Please read disclaimer before calling).

 

140 Calaveras Avenue Modesto, CA 95354

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Monday - Friday 8am - 4pm

Saturday By Appointment

Sunday Closed

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Walk-Ins Accepted

Appointments Receive Priority

events

    Shower Shuttle
    Shower Shuttle
    Multiple Dates
    Shower Shuttle
    Tue, Jun 23
    140 Calaveras Ave
    Help Is Hope family, we’re excited to welcome the Cleansing Hope Shower Shuttle (showershuttle.org) to our Hope Headquarters at 140 Calaveras Ave, Modesto, CA 95354, every Tuesday from 8:30 AM–12:30 PM.
    Details
    99% of People Don't Know This Medi-Cal Secret (FREE)
    99% of People Don't Know This Medi-Cal Secret (FREE)
    Multiple Dates
    99% of People Don't Know This Medi-Cal Secret (FREE)
    Tue, Jun 23
    Modesto
    Unstably housed? Overwhelmed? Come in this week to unlock a hidden "VIP" Medi-Cal benefit that gives you a free personal assistant for housing and health.
    RSVP
    Stop Struggling Alone: Unlock Your Free Crisis Team
    Stop Struggling Alone: Unlock Your Free Crisis Team
    Multiple Dates
    Stop Struggling Alone: Unlock Your Free Crisis Team
    Tue, Jun 30
    Modesto
    If you are couch-surfing, stressed, or fighting for stability, you might qualify for a free team to handle your appointments and paperwork. Come see us to activate it.
    RSVP
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BEFORE YOU REACH OUT

 WE'VE PROBABLY  ALREADY ANSWERED IT.

 

Our website is built to find you — not the other way around. It personalizes itself based on who you are and what you need, so the fastest path to real help isn't this form. It's going back and letting the site do its job.

 

Try one of these first:

 

Still need to reach us directly?
 

Use the form below — but know that if your question is answered on the site, our response will point you back there. We're a small team serving a big community, and every minute we spend answering questions the site already answers is a minute we're not spending with the people who need us most.

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We're not being cold. We're being efficient — so we can keep showing up for everyone.

Thanks for submitting!

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