Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers Non-Medical Transportation (NMT)—reimbursement for gas mileage, bus passes, taxi, or train tickets to medical appointments if you lack reliable transportation. You attest you have no other way to get to appointments, and the plan reimburses your costs. Transportation is the #2 barrier to healthcare access. Help Is Hope helps you understand NMT eligibility and access transportation reimbursement through yo

If you're homeless and recovering from surgery or acute illness, Recuperative Care provides safe housing, medical supervision, meals, and case management through your Medi-Cal plan. CalAIM Community Supports through Health Net and Health Plan San Joaquin cover up to 6 months of combined recuperative care and housing support. Medical respite prevents infections and complications while you heal with dignity. Help Is Hope care team connects eligible members to partner providers

If you're being discharged from a hospital, treatment facility, or correctional facility with nowhere to go, your Medi-Cal plan covers safe housing and wraparound support for up to 6 months. Short-Term Post-Hospitalization Housing through CalAIM Community Supports helps you recover in a stable environment with 24-hour support, medication management, and case management. Health Net and Health Plan San Joaquin members qualify. Help Is Hope care team connects eligible members to

Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers comprehensive Substance Use Disorder Residential Treatment including detoxification, 90-day residential programs, medication-assisted treatment, and aftercare—with no waiting lists or bed limits. Drug Medi-Cal through CalAIM ensures treatment access in the Central Valley. Help Is Hope care team connects eligible members to appropriate treatment levels and coordinates recovery support throughout your journ

Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers Nursing Facility Transition/Diversion services to help you move from a nursing home to assisted living, residential care, or community living. CalAIM Community Supports provide transition coordination, housing identification, moving support, and ongoing case management. 40-50% of nursing home residents could live more independently with proper support. Help Is Hope care team connects members to transition

Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers Non-Emergency Medical Transportation (NEMT)—free door-to-door transportation to medical appointments for members whose medical or physical condition prevents using regular transportation. Wheelchair-accessible vehicles, attendant assistance, and transportation to pick up medications are all covered. Transportation barriers are the #1 reason members miss appointments. Help Is Hope helps connect you to NEMT

Free home-delivered meals covered by your Medi-cal plan. Let me ask you something: When's the last time you ate a vegetable that wasn't fried or came from a food bank bag that was mostly expired bread and canned corn? Here's what nobody talks about: You can't heal a diabetic body with Top Ramen. You can't manage congestive heart failure with gas station burritos. You can't recover from surgery eating whatever's cheapest at the corner store. But here's what's even crazier—you

Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers comprehensive Vision Benefits including eye exams every 24 months, eyeglasses, contact lenses for medical conditions, low vision services, and artificial eye services. Many members don't realize vision care is covered. Help Is Hope connects you to in-network eye care providers and explains your coverage so you can access the vision care you need for school, work, safety, and quality of life.

Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers Acupuncture and Chiropractic Services up to 2 visits monthly for chronic pain management. These evidence-based alternative medicine treatments treat back pain, neck pain, migraines, and joint pain—often as effectively as opioids but without addiction risk. Services address root causes of pain instead of just masking symptoms. Help Is Hope connects you to in-network acupuncture and chiropractic providers.

Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers comprehensive Podiatry and Diabetic Foot Care including preventive examinations, ulcer treatment, diabetic shoes, and orthotic support. Preventive foot care prevents 80-90% of diabetic complications and amputations. One amputation costs $30,000-$60,000 and devastating quality of life loss; preventive podiatry costs $500-$2,000 annually. Help Is Hope connects members with diabetes to podiatrists for preven

They have never had a panic attack in a grocery store because she couldn't afford the food. Never chosen between medication and rent. Never heard voices telling them they are worthless. Never had to white-knuckle their way through another day of sobriety knowing the cravings might win. But someone has. And if you have Health Net or Health Plan of San Joaquin Medi-Cal coverage, you can work with that person for free. Peer Support Specialists are people with lived experience

Your Medi-Cal plan through Health Net or Health Plan San Joaquin covers comprehensive Hearing Services including hearing aids up to $1,510 annually, audiology evaluation, fitting, programming, and cochlear implants. Most Medi-Cal members don't realize hearing aids are fully covered. Untreated hearing loss increases isolation, depression, falls, and cognitive decline. Help Is Hope connects you to licensed audiologists and hearing aid providers who accept your Medi-Cal coverage

Family caregivers can access Respite Care through their family member's Medi-Cal plan—up to 14 days annually of temporary care coverage so caregivers can rest, work, or attend to their own health. Through CalAIM Community Supports, Health Net and Health Plan San Joaquin members qualify for in-home or facility-based respite services. Professional caregivers provide supervision, personal care, medication management, and support. Help Is Hope connects caregivers to respite servi

Your Medi-Cal plan through Health Net or Health Plan San Joaquin can cover Medically Tailored Meals—professionally prepared, delivered meals designed for your specific medical condition (diabetes, kidney disease, heart disease, COPD) and your social situation (homelessness, food insecurity, disability). CalAIM Community Supports cover therapeutic meals that improve disease management and reduce hospitalizations by 25%. Help Is Hope connects members with chronic conditions and

There is a little known benefit that can cover your security deposit, first and last month's rent, utility deposits, and even furniture when you're moving into housing. Most members experiencing homelessness or housing instability don't know this benefit exists. Help Is Hope care team specializes in connecting eligible Medi-Cal participants to housing deposit assistance through partner providers in the Central Valley.

Getting housing is hard. Keeping it is harder. Nearly 40% of formerly homeless individuals lose housing within the first year. If you have Medi-Cal through Health Net or Health Plan of San Joaquin, Housing Tenancy and Sustaining Services provide ongoing support to help you maintain stable housing. Help Is Hope care team connects eligible members to tenancy support specialists through partner providers who help with budgeting, landlord conflicts, and crisis intervention.

Medi-Cal covers Community Health Worker (CHW) services providing health education, navigation, advocacy, and resource connection through Health Net and Health Plan San Joaquin. CHWs speak your language, understand your culture, and work in your community as trusted health educators and navigators. Services address chronic disease management, preventive health, maternal health, mental health, and social determinants. Help Is Hope employs multilingual CHWs throughout Central Va

If you have Health Net or Health Plan of San Joaquin, you already have access to a dedicated housing specialist who will physically show up and fight to get you housed. Housing Transition Navigation Services is the benefit nobody talks about—but 75,000+ Californians accessed it last year. Our care team at Help Is Hope connects you to partner providers who search for housing, negotiate with landlords, and advocate for you. This isn't another waiting list—this service gets you

Medi-Cal covers Peer Support Specialists—certified professionals with lived experience of recovery from mental illness, substance use, homelessness, and trauma. Through CalAIM, Health Net and Health Plan San Joaquin members access peer support via phone, in-person, or telehealth. Peer support specialists help you create recovery plans, navigate systems, build community, and maintain hope. Help Is Hope employs peer specialists and connects members to peer support services in t

ou just had surgery. Or you barely survived pneumonia. Or you spent a week in the psych unit. You're weak, you're on new medications you don't understand, you have follow-up appointments you need to make, and the nurse is handing you discharge papers with a smile. "Do you have a safe place to go?" they ask. Your options: the shelter where your belongings get stolen while you sleep, your friend's couch where you're "wearing out your welcome," your car, the street, or that